24 methods, c) showing openness, sensitivity to diversity, interest in young people’s views, supporting young people taking the lead. • Create safe, motivating and inclusive learning environments for individuals and groups: a) identifying learning theories (learning styles, preferences, etc.), non-formal education and learning, group dynamics, diversity backgrounds and challenges of young people, b) motivating young people, coaching, providing feedback, promoting creativity, applying inclusive educational approaches, managing groups, facilitating, debriefing, problem solving, mediating and transforming conflict, c) being willing to experiment, support for young people taking the lead, accepting the positive potential of conflict. • Use a range of educational methods including ones that develop creativity and foster motivation for learning: a) identifying non-formal education and learning, diverse methods, sources of information about activities, b) applying learning by doing, promoting creativity, facilitating, managing information, motivating young people, c) being open to the suggestions of young people about activities they like and want to do, being willing to experiment, showing curiosity. • Provide young people with appropriate guidance and feedback: a) recognising the ethics of youth work, b) being able to train, coach, mentor, c) showing empathy, openness, readiness to challenge others. • Inform young people about learning opportunities and support them to use a) recognising information, counselling and educational/professional guidance sources, available learning opportunities inside and outside the community, educational institutions, etc., b) being able to counsel, coach, motivate young people. Function 3. Support and empower young people in making sense of the society they live in and in engaging with it • Assist young people to identify and take responsibility for the role they want to have in their community and society: a) having knowledge of politics, society, power relations, policies relevant to young people, b) possessing critical thinking, active listening, political literacy skills. • Support young people to identify goals, develop strategies and organise individual and collective action for social change: a) recognising young people’s interests and concerns, issues they are passionate about, b) possessing skills for participatory decision-making, democratic leadership, active listening, critical thinking, planning for action and change, group management, facilitation, b) sharing power.